Hardware Requirement

The Customer should take note of the following hardware and network requirements for usage of the Services.

  • Computer or Devices
    • CPU: Intel i5 and above
    • Memory: 8 GB and above
    • Windows PC: Windows 10
    • MAC PC
    • IOS / Android devices
  • Broadband (Bandwidth)
    • 50 Mbps and above
  • Web Browser
    • Google Chrome
  • Label Printer
    • Thermal Transfer Printer
    • Label Size: 80mm by 45mm
  • Monitor size
    • Minimum 20” LCD Screen
  • Invoice/MC/Report Printer
    • All laser printer able to print A5
  • Scanner
    • All twain compatible scanner
    • Fujitsu ScanSnap iX500 Desktop scanner not compatible
  • All plans required Broadband Internet for support and all PCs must be wired network. We DO NOT encourage wireless connections due to security and stability issues. If the performance of Clinic Assist degraded due to the network, the responsibility will not be held against Assurance Technology.
  • We recommend TSC TA210/Polaroid label printer with the following size:
  • 80mm by 45mm
  • MC / Invoice / Receipt printer MUST BE Laser Printers that are able to print A5 size.
  • We DO NOT support Dot Matrix printer.