Book a Demo

Flexi Medisave

Dental-Flexi scheme will be available starting in 1 Jun 2026 for seniors age 60 and above.

For Clinic that has already done their Flexi-MediSave Accreditation, if you wish to submit the Dental Flexi-MediSave via Clinic Assist, you will need to be onboarded under Synapxe SmartCMS onboarding. 

Note: Below is the step for the Dental CHAS/Flexi-MediSave Accreditation process from MOH:

To participate in the Flexi-MediSave scheme:

To participate in the Flexi-MediSave scheme, CHAS-accredited dental clinics must onboard and have at least two staff members complete CHAS training, with at least one holding a valid practising license from the Singapore Dental Council. Clinics must apply to onboard via the Ministry of Health’s online portal.

Application Process:

Practitioner Application: Individual dentists must apply for and complete their individual MediSave accreditation.

Staff Training: Ensure the required personnel complete the CHAS online training. 

Clinic Application: Submit the clinic’s application to onboard Flexi-MediSave through the Financing Schemes Accreditation E-service (FSAE) portal: https://fsae.moh.gov.sg/mmae/Overview

Step 1 – Clinic Onboarding under Synapxe SmartCMS

As a start, we would require the clinic to check and submit the following information to us via ticket or email for the onboarding of Flexi-Medisave Submission.

 For clinics already onboarded for Dental CHAS submission:

Please submit the following:

  • Clinic Hospital Code

 

For clinics not yet using our system for Dental CHAS submission and wishing to onboard for both CHAS and Flexi-Medisave Submission:

Please submit the following:

  • Healthcare Institution (HCI) Code
  • Clinic Hospital Code
Step 2 – Flexi-Medisave Setup for Dental Procedures

If the dental procedures for CHAS submission have already been set up for:

  • Root canal treatments
  • Permanent crowns

the Flexi-Medisave charge codes will be automatically mapped under the following dental procedures:

  1. FD0001 – Permanent Crown
  2. FD0002 – Root Canal Treatment (Anterior)
  3. FD0003 – Root Canal Treatment (Molar)
  4. FD0004 – Root Canal Treatment (Premolar)

Please note:

  • Up to 4 Permanent Crowns (FD0001) are claimable per calendar year.
  • Up to 2 Root Canal treatments (across FD0002 – FD0004) are claimable per calendar year.
Step 3 – Patient Registration Setup

During patient registration, proceed to:

Patient Master > CHAS/MSAVE tab

  • Click the “Add” button to add the payer for Flexi-Medisave.
  • Click “FLEXI Balance” to check the payer’s Flexi-Medisave balance.
Patient Eligibility for Flexi-Medisave

Patients must meet the following criteria:

  • Singapore Citizen (SG) or Permanent Resident (PR)
  • Aged 60 years and above

 

Patients are also allowed to use their spouse’s MediSave account, provided the spouse is also aged 60 years and above.

Step 4 – Dispensing and Payment

Flexi option for the will be available at dispense, please select the Bill item (FD0001 – FD0004), Treatment Count, Final/Other Diagnosis.

and once these are fill up, you may enter the Patient amount to claim for Flexi.

Step 5 – Submission

Once End Day, proceed to Submission -> Flexi-Medisave to do the Submission at the following tab:

New Tab > Do submission for the Flexi Medisave Claim

Submitted -> Not Completed Tab > Click Download to check the Flexi Medisave Claim Status

Submitted -> Error Tab -> Check for error and Resubmit after rectification if necessary.

Submitted -> Completed Tab > Check for Flexi Medisave Claim Approved details. Able to do Amendment or Cancellation.